Legal

Terms of service

The rules for using Owlcite. Last updated 15 October 2026. See also our privacy policy.

Draft for review, not final legal text. Written in plain English from how Owlcite works today. Items marked To confirm need a decision, and the whole page needs a lawyer's review before launch.

1. Agreeing to these terms

In short: By using Owlcite you agree to these terms.

These terms are between you and the company that operates Owlcite Company name and country to confirm. If you use Owlcite for an agency or business, you accept them on its behalf.

2. Your account

In short: Verify your email, keep your password safe, and keep your details accurate.

You need a verified email address to sign in. Keep your password private and tell us if you think someone else has used your account. Each workspace has one owner, who can invite admins and members and hand over ownership.

3. Free audits and plans

In short: Every account starts with 3 free audits. Paid plans open at launch.

Every new account gets 3 free audits. A light audit counts as half an audit.
An audit doesn't count if we couldn't read the website and no AI assistant answered.
Plan limits and prices are announced at the public launch on 11 December To confirm.

4. Billing

In short: Payments run through Stripe. Renewal and refund rules come with paid plans.

Paid plans are billed through Stripe. Billing period, renewal, cancellation and refund rules are To confirm before paid plans open.

5. Using Owlcite fairly

In short: Don't misuse the service or try to break it.

Don't use Owlcite to break the law or to harm others.
Don't try to get around limits, overload the service or access other people's workspaces.
Don't copy or resell the service itself.

6. Your reports

In short: Your reports are yours to use and share, including under your agency's brand.

You can download, share and white-label your reports for your clients. You keep the rights to anything you upload, such as your logo. Whether we may use anonymised, combined statistics to improve Owlcite is To confirm.

7. What audits can and can't promise

In short: Reports show what AI assistants said at the time. We can't guarantee rankings or recommendations.

AI assistants change how they answer, and the same question can get different answers. A report reflects what the assistants said when the audit ran and what we could read on the website then. Following the fix plan improves what AI can read about a business, but we can't guarantee that any assistant will recommend it.

8. Availability and changes

In short: We work to keep Owlcite running and may improve it over time.

We aim to keep Owlcite available but can't promise it will never be interrupted. We may change or improve features. If we remove something you pay for, we'll tell you first.

9. Liability

In short: Limits on our responsibility, to be written with a lawyer.

Limits of liability and warranties To be written with a lawyer.

10. Ending your account

In short: You can stop any time. We may suspend accounts that break these terms.

You can delete your account or workspace at any time. We may suspend or close accounts that break these terms, and we'll tell you why unless the law stops us.

11. Governing law and contact

In short: Which country's law applies, and how to reach us.

Governing law and courts Depends on the country of registration. Questions about these terms: hello@owlcite.com.