Legal

Privacy policy

How Owlcite handles your information. Last updated 15 October 2026. See also our terms of service.

Draft for review, not final legal text. Written in plain English from how Owlcite works today. Items marked To confirm need a decision, and the whole page needs a lawyer's review before launch.

1. Who we are

In short: Owlcite is run by Harsh and Meet B. You can reach us at hello@owlcite.com.

Owlcite provides AI-visibility audits for agencies and local businesses at owlcite.com. The company that operates Owlcite, its registered address and country are To confirm. Questions about privacy go to hello@owlcite.com.

2. What we collect

In short: Your account details, the businesses you add, and billing details handled by our payment provider.

Account: your name, email address and password (stored only as a secure hash).
Workspace: workspace name, team members and their roles, and your report branding (logo, colours, contact line).
Businesses you add: website address, type of business and city, plus an address and phone number if you choose to add them.
Billing: handled by Stripe. We don't see or store full card numbers.
Security logs: sign-in attempts and similar records that keep accounts safe.

3. What an audit collects

In short: Public pages of the website you add, page speed data, and the AI assistants' answers.

Public web pages of the website you add, read the way an AI assistant would. We don't log in anywhere or read private pages.
Page speed data from Google PageSpeed Insights, which receives the website address.
AI answers: we send the audit questions to ChatGPT (OpenAI), Gemini (Google), Perplexity and Claude (Anthropic) and keep their answers so your report can quote them.

4. How we use it

In short: To run audits, make reports, send audit emails, keep accounts safe and handle billing.

We use your information to run the service: running audits, building reports, emailing you when an audit finishes, verifying your email, protecting accounts, billing and answering support requests. We don't use it to show you ads.

5. Who we share it with

In short: Only the providers that help run Owlcite. We don't sell personal data.

AI assistant providers (OpenAI, Google, Perplexity, Anthropic) receive audit questions, which name a type of business and a city.
Stripe processes payments.
Our email provider sends account and audit emails Provider to confirm.
Our hosting and storage providers keep the service running Providers to confirm.

We don't sell personal data Owner to confirm wording. We share information if the law requires it.

6. How long we keep it

In short: As long as your account is open, then for a limited time.

Retention periods for accounts, audit answers, reports and logs are To confirm. When you delete your account, we delete or anonymise your information within a set period Period to confirm.

7. Cookies

In short: We use a sign-in cookie. Nothing for advertising.

We use a cookie to keep you signed in and to protect forms. These are needed for the service to work. Whether we use analytics, and which tool, is To confirm.

8. Your choices and rights

In short: You can see, correct, export or delete your information.

You can update your account and workspace details in settings, and ask us at hello@owlcite.com to export or delete your information. Depending on where you live, you may have further rights under local law Applicable laws to confirm with a lawyer.

9. Changes to this policy

In short: We'll tell you before important changes take effect.

If we change this policy in a way that matters, we'll update the date at the top and tell account owners by email before the change takes effect.